Terms And Conditions
These terms and conditions do not affect your statutory rights.
Unless otherwise stated, we or our licensors own the intellectual property rights for this website and material on the website. Subject to the licence below, all our intellectual property rights are reserved.
You may view, download for caching purposes only, and print pages or other content from the website, provided that:
- you must not republish material from this website (including republication on another website), or reproduce or store material from this website in any public or private electronic retrieval system;
- you must not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit our website or material on our website for a commercial purpose, without our express written consent.
Limitations Of Liability
Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we not commit to ensuring that the website remains available or that the material on this website is kept up-to-date. We try to ensure that the prices and descriptions of all our products are accurate, however, should an error be identified in your order, we reserve the right to alter the quoted price or withdraw the product from sale. All images, sizes, descriptions, specifications and advertising on our site are for the sole purpose of giving an approximate description of the goods and are not subject to a guarantee of accuracy.
Our liability is limited and excluded to the maximum extent permitted under applicable law. We will not be liable for any direct, indirect or consequential loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract, or otherwise – including, without limitation, any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings.
However, nothing in these terms and conditions shall exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.
Payment And Price
On the order you must provide us with your exact billing address and telephone number; this must be the same same address to where the card you are using is registered to. If you require a different delivery address to the billing address, this is simple to do at checkout. Providing an incorrect address or phone number will cause a processing delay; your order will only be processed once authorisation of your card has been properly received.
We reserve the right to cancel any order for any reason at our discretion. We cannot guarantee the availability of any goods sold on our website, we will not be responsible for any losses you may suffer if we are unable to supply the goods; we do not offer compensation. We are entitled to make adjustments to the price of any order, even if the order has been confirmed. If your credit or debit card has already been charged and we subsequently cancel your order, we will immediately issue a credit to your credit card account to the value of the incorrect price (including delivery charges).
Delivery, Returns And Refunds
Unfortunately, we are unable to refund gifts which have been personalised or changed to your specification unless the item is faulty.
If you are not totally satisfied with your purchase for any reason you have the right to cancel your order within 14 working days, starting from the date after the day of delivery. If requested to return the gift, please ensure that the goods are suitably packaged to prevent damage in transit. We reserve the right to deduct the cost of replacement of the gifts from the order refund if they are damaged in transit or are returned used, damaged or incomplete.
It is your responsibility to sign for the correct number of packages as shown on the carrier’s delivery consignment note. Any shortages must be notified to us within 24 hours from the date and time of delivery. It is your responsibilty to notify us of any incorrect goods supplied to you within 24 hours from the date and time of delivery. This is to ensure that we have time to notify the courier to rectify the problem.
If the engraving text or personalisation is not correct, we will accept no responsibility should the text, personalisation or images you supplied contain errors.
Goods will remain our property until such time as full payment has been made and cleared. All orders submitted to us require payment to be made in full prior to the order being despatched as we do not provide credit facilities.
All prices displayed are exclusive of delivery charges on our website. The cost of delivery will be added at checkout.
The delivery prices are not guarantees, we reserve the right to increase the cost of postage and packing where our courier increases the cost of postage to us. You will always be notified if we increase the postage price.
If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password is kept confidential. You accept responsibility for all activities that occur under your user ID or password.
This notice will be governed by and construed in accordance with English law, and any disputes relating to this notice shall be subject to the exclusive jurisdiction of the courts of England.
We may revise these terms and conditions from time-to-time. Please check this page regularly to ensure you are familiar with the current version.
(C) Entire agreement
This website may from time to time contain hyperlinks to other websites. Such links are provided for convenience only and we take no responsibility for the content and maintenance of or privacy compliance by any linked website. Any hyperlink on our website to another website does not imply our endorsement, support, or sponsorship of the operator of that website nor of the information and/or products which they provide.